Munich / Landsberg Area

Mirko
Freisleben

Technical Product Leader | Digital Platforms

Technical product leader with a software engineering, consulting and program-management background.

Today I lead a global Aftersales product area in the My BMW / MINI App ecosystem, combining complex backend systems, multi-team delivery and cross-functional leadership.

Turning complex delivery conditions into informed product decisions.

My work is grounded in software engineering, database development, systems work, consulting and technical project leadership. That foundation helps me connect business requirements with engineering realities, architecture, international markets, legal and data privacy, security and operational needs.

I work best where product, technology and complex delivery environments meet: understanding the underlying problem, making dependencies visible and turning ambiguity into decisions teams can execute. Increasing program-management scope comes through multi-team delivery, market rollout, risk and stakeholder alignment.

Working across German and international delivery environments.

GermanNative

EnglishProfessional working proficiency (C1)

A technical perspective on product, delivery and collaboration.

  • Product Strategy & Prioritisation
  • Complex Digital Platforms
  • Systems & Integration
  • Technical Problem Solving
  • Stakeholder Alignment
  • Cross-functional Leadership
  • Multi-team Delivery
  • International Product Delivery
  • Technical Program Coordination

Jun 2020 – Present

Product Owner – My BMW / MINI Apps

BMW Group · Munich, Germany

Global Aftersales · Multi-team Delivery · International Markets · Large-scale App Ecosystem

International marketsDigital Aftersales delivery
Large-scale app ecosystemMy BMW / MINI Apps
Multi-team deliveryProduct, engineering and operations

I lead global Aftersales services in the My BMW / MINI Apps, including online service appointments, Roadside Assistance and vehicle service and status functions. The role covers international rollout of backend and digital services across differing technical architectures, backend systems and regulatory requirements.

I shape roadmap and prioritisation through feasibility, effort and trade-off assessments, balancing business value, technical feasibility and delivery capacity.

Delivery requires continuous alignment across product, engineering, architecture, security, legal, data privacy and international markets. The scope includes cross-system dependencies, international rollout and reliable live operations.

I provide functional, cross-functional leadership across internal and external delivery teams. This is functional leadership rather than disciplinary line management. I align risks, status and decisions with senior stakeholders.

Functional leadership in delivery environments with many interfaces.

Leadership scopeCross-functional teams

Functional leadership

Earlier scopeCross-functional delivery

Functional coordination

StakeholdersSenior and cross-functional

Depending on product and project context

InterfacesBusiness to markets

Engineering, architecture, security, legal, data privacy and local market systems

From systems and software to international product delivery.

Technology → Delivery → Leadership → Product → Program-level complexity

  1. 2020 – Present

    Product Owner – My BMW / MINI Apps

    BMW Group · Munich, Germany

    Product-area responsibility for global digital Aftersales services across multi-team delivery, international rollout, product prioritisation, technical trade-offs and live operations.

  2. Jan 2019 – May 2020

    IT Project Manager

    BMW Group · Munich, Germany

    Coordinated implementation and European rollout of a used-car leasing calculator, aligning local market requirements, central solution design, delivery planning and market readiness.

  3. 2016 – Dec 2018

    Project Manager

    Alphabet Deutschland (BMW Group)

    Led delivery and recovery work for Documentum-based digital incoming-mail and document-processing workflows, including business-critical, billing-relevant follow-up processes.

  4. Jul 2014 – 2016

    Maintenance Manager

    Alphabet Deutschland (BMW Group)

    Drove further development and stabilisation of a legacy back-office platform, worked with an international external development team and introduced automated release processes that reduced manual weekend deployment effort.

  5. Oct 2010 – Jun 2014

    Senior Consultant

    Pentland Firth Software GmbH

    Led technical implementation of a global Siemens export-control platform across a global enterprise SAP landscape. Scope included data integration, analytics, quality and release management, monitoring and performance tuning for a large-scale data platform.

  6. Aug 2007 – Sep 2010

    Application Developer – Information Management

    FWU AG · Munich, Germany

    Designed, developed and implemented a back-office document-processing solution for barcode-based capture and automated assignment of incoming contract documents to existing or newly created agreements. Also developed and supported Oracle-based services, PL/SQL and web services, including production troubleshooting, support and automated test/integration environments.

  7. Apr 2003 – Jul 2007

    Software & Database Development

    Bavarian State Criminal Police Office · Munich, Germany

    Worked as Oracle DBA and software developer on central Bavarian Police applications using Oracle 9i/10g, PL/SQL, application servers, release management and integration testing. Developed database- and web-based reports and workflows that supported situational awareness, handovers and day-to-day work for police stations.

  8. Mar 2001 – Mar 2003

    IT / Systems

    Bavarian State Criminal Police Office · Munich, Germany

    Provided 2nd-level support for decentralised Unix / Oracle systems, supported migration from Informix to Oracle and built core Unix, database and systems knowledge.

  9. Mar 1995 – 2001

    Operational Police Service

    Bavarian Police

    Began career in operational police service before moving into an IT-focused role.

A durable engineering and systems foundation.

  • Software Engineering
  • Oracle / SQL / Java
  • Linux / Application Servers
  • Release & Deployment Management
  • Test Automation
  • Technical Project Leadership

Open to relevant conversations.

Based in the Munich / Landsberg area. For opportunities and professional exchange, please get in touch by email or LinkedIn.

mirko@mirko-freisleben.de LinkedIn profile (opens in a new tab)